PLEASE NOTE: SECTION 20 CONTAINS A BINDING ARBITRATION CLAUSE, WAIVER OF THE RIGHT TO A TRIAL BY JURY AND CLASS ACTION WAIVER. IT AFFECTS YOUR RIGHTS ABOUT HOW TO RESOLVE ANY DISPUTE WITH US. PLEASE READ IT.
Welcome to the MAPEI Web sites (the “Site”). Through the Site, you may have access to a variety of resources and content. These include: (a) Web pages, data, messages, text, images, photographs, graphics, audio and video, and documents such as press releases, white papers, how to documentation, product data sheets, layouts, and component lists / bill of materials and product and marketing information (collectively, “Materials”); and (c) community forums, blogs, sharing sites, mobile applications, supplier data exchanges, and other services in connection with which you can upload, download, share, email, post, publish, transmit or otherwise access or make available Content (as such term is defined below) (collectively, “Community Services”). Materials, Community Services, and other information, content and services are collectively referred to as “Content.”
1. Persons Not of Age of Majority
Persons who are not of the age of majority are not eligible to use the Site, and we ask that no information in relation to such persons be submitted to us.
2. Privacy Statement
We respect your privacy. Please read our Privacy Statement located at www.na-adhesives.com carefully since it describes, among other things, how we collect, use, share, transmit, process, transfer, store and secure information obtained when you access and use our Site. You acknowledge and agree that you are solely responsible for the accuracy and content of your personal information, and you agree to keep it up to date.
3. Terms Applicable to Specific Content and Areas of the Site
4. Use of Materials
5. Use of Community Services
Community Services are provided as a convenience to you and MAPEI is not obligated to provide any technical support for, or participate in, Community Services. While Community Services may include information regarding MAPEI products and services, including information from MAPEI employees, they are not an official customer support channel for MAPEI.
6. Reservation of Rights
The Site and Content provided on or through the Site are the intellectual property and copyrighted works of the Mapei Entities or a third party provider. All license, rights, title and interest not expressly granted with respect to the Site and Content provided on or through the Site are reserved. All Content is provided on an “As Is” and “As Available” basis, and MAPEI reserves the right to amend, update, remove from the Site, deny access to, terminate the permissions granted to you in Sections 4 and 5 above and your use of the Content at any time, for any reason, without notice and without liability of any kind.
7. Your Content
You agree that you will only upload, share, post, publish, transmit, or otherwise make available (“Share”) on or through the Site, Content that you have the right and authority to Share and for which you have the right and authority to grant to MAPEI all of the licenses and rights set forth herein. By Sharing Content, you grant MAPEI an unrestricted, worldwide, perpetual, royalty-free, irrevocable, nonexclusive, fully sublicensable license to use, reproduce, modify, adapt, translate, publish, publicly perform, publicly display, broadcast, transmit, distribute, manufacture, have manufactured, sell and exploit the Content for any purpose and in any form, medium, or technology now known or later developed. This includes, without limitation, the right to incorporate or implement the Content into any MAPEI or Affiliate product or service, and to display, market, sublicense, exploit, distribute and sell the Content as incorporated or embedded in any product or service distributed or offered by, for or on behalf of MAPEI or any Affiliate without compensation or attribution to you. You warrant that: (a) you have the right and authority to grant this license; (b) MAPEI’s exercise of the license and/or rights granted pursuant to this license will not infringe or otherwise violate any third party rights; and (c) all so-called moral rights in the Content have been waived to the full extent allowed by law.
You agree that you will neither use the Site in a manner, nor Share any Content, that: (a) is false or misleading; (b) is defamatory, derogatory, degrading or harassing of another or constitutes a personal attack; (c) invades another’s privacy or includes, copies or transmits another’s confidential, sensitive or personal information; (d) promotes bigotry, racism, hatred or harm against any group or individual; (e) is obscene or not in good taste; (f) violates or infringes or promotes the violation or infringement of another’s rights, including intellectual property rights; (g) you do not have the right and authority to Share and grant the necessary rights and licenses for; (h) violates or promotes the violation of any applicable laws or regulations; (i) contains a solicitation of funds, goods or services, or promotes or advertises goods or services; or (j) contains any viruses, Trojan horses, or other components designed to limit or harm the functionality of a computer, systems, network or data. MAPEI may report you to the relevant authorities and may act under the fullest extent of applicable laws if you transmit or upload content intended or designed to cause harm.
MAPEI does not want to receive confidential or sensitive information from you through or in connection with the Site. Notwithstanding anything that you may note or state in connection with Sharing Content, it shall not be considered confidential or sensitive information and shall be received and treated by MAPEI on a non-confidential and unrestricted basis and MAPEI shall not take and shall not be required to take any steps to safeguard the confidentiality of any information that you Share, other than as specified in this Privacy Statement.
8. Security, Passwords and Means of Accessing the Site and Content
You agree not to: (a) access or use the Site in any manner that could damage, disable, overburden, or impair any MAPEI accounts, computer systems or networks; (b) gain unauthorized access to any parts of the Site or any MAPEI accounts, computer systems or networks; (c) interfere or attempt to interfere with the proper working of the Site or any MAPEI accounts, computer systems or networks; or (d) use any robot, spider, scraper or other automated means to access the Site or any MAPEI accounts, computer systems or networks without MAPEI’s express written permission.
9. No Unlawful or Prohibited Use
MAPEI has no obligation to monitor the Site or screen Content that is Shared on or through the Site. However, you consent that MAPEI reserves the right to review the Site and Content and to monitor all use of and activity on the Site, and to add, revise, update, remove or choose not to make available on or through the Site any Content in its sole discretion. MAPEI may remove Content that is confidential, sensitive or proprietary to a third party without that third party’s permission.
11. Third Party Web Sites, Content, Products and Services
The Site provides links to Web sites and access to Content, products and services of third parties, including users, advertisers, affiliates and sponsors of the Site only as a convenience without endorsement of any kind. MAPEI is not responsible for third party Content provided on or through the Site or for any changes or updates to such third party Web sites, and you bear all risks associated with the access to, and use of, such Web sites and third party Content, products and services.
13. Termination of Use
MAPEI may, in its sole discretion, at any time discontinue providing or limit access to the Site, any areas of the Site or Content provided on or through the Site. You agree that MAPEI may, in its sole discretion, at any time, terminate or limit your access to, or use of, the Site or any Content. Without limiting any of the foregoing, MAPEI may terminate or limit your access to or use of the Site if MAPEI determines, in its sole discretion, that you have infringed or violated the rights of a third party. You agree that MAPEI and all other members of the MAPEI Parties shall not be liable to you or any third-party for any termination or limitation of your access to, or use of, the Site or any Content, including Content that you may have Shared.
EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE, THE SITE, AND ALL CONTENT PROVIDED ON OR THROUGH THE SITE, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH ALL FAULTS AND THE ENTIRE RISK AS TO SATISFACTORY ACCESS, USE, QUALITY, SECURITY, STORAGE, INTEGRITY, LAWFULNESS, PERFORMANCE, ACCURACY AND EFFORT ARE WITH YOU. MAPEI EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, LACK OF VIRUSES, ACCURACY OR COMPLETENESS OF RESPONSES, RESULTS, AND LACK OF NEGLIGENCE WITH RESPECT TO THE SITE AND ALL CONTENT PROVIDED ON OR THROUGH THE SITE. MAPEI MAKES NO WARRANTY THAT: (A) THE SITE OR CONTENT WILL MEET YOUR REQUIREMENTS; (B) THE SITE AND CONTENT WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR ANY CONTENT PROVIDED ON OR THROUGH THE SITE WILL BE COMPLETE, ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY CONTENT OBTAINED BY YOU ON OR THROUGH THE SITE WILL MEET YOUR EXPECTATIONS. ANY VOLUNTARY ACTIVITIES MAPEI OR ANY OF ITS THIRD PARTY PROVIDERS MAY PERFORM FOR OR ON BEHALF OF YOU AT YOUR REQUEST AND WITHOUT ANY ADDITIONAL CHARGE ARE PROVIDED “AS IS” WITH ALL FAULTS.
ANY CONTENT ACCESSED, DOWNLOADED OR OTHERWISE OBTAINED ON OR THROUGH THE USE OF THE SITE IS USED AT YOUR OWN DISCRETION AND RISK. MAPEI SHALL HAVE NO RESPONSIBILITY FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, NETWORK, DATA OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF CONTENT. SHOULD THE CONTENT PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY MAPEI OR ANY MAPEI AUTHORIZED REPRESENTATIVE WILL CREATE A WARRANTY.
MAPEI RESERVES THE RIGHT TO MAKE CHANGES OR UPDATES TO, AND MONITOR THE USE OF, THE SITE AND CONTENT PROVIDED ON OR THROUGH THE SITE AT ANY TIME, FOR ANY REASON AND WITHOUT NOTICE.
15. Limitation of Liability
16. Exclusions and Limitations
17. Export Restrictions/Legal Compliance
18. Availability of Products
Information on the Site may reference or cross-reference MAPEI Entities’ products, programs, or services that might not be available in your location. Such references do not imply that MAPEI or any other member of the Mapei Entities plans to make such products, programs, or services available in your location. Please contact your local MAPEI or any other member of the Mapei Entities representative for more information.
19. Waiver and Severability
20. Dispute Resolution – Arbitration, No Class Actions
PLEASE READ THIS CAREFULLY. IT AFFECTS YOUR RIGHTS.
You and MAPEI agree to be bound by the following procedure to resolve any and all disputes between us. This provision applies to all users of the Site and consumers to the fullest extent allowable by law. By accepting these terms, you and MAPEI expressly waive the right to a trial by jury or to participate in a class action. This agreement is intended to be interpreted broadly. The arbitrator, and not any local, state or federal court, has the exclusive authority to resolve any and all disputes arising between us, including any dispute relating to the interpretation, scope, enforceability, or formation of this agreement to arbitrate, including but not limited to any claim that all or any part of this agreement to arbitrate is unenforceable. This Section covers any and all disputes between us (“Disputes”), including without limitation:
- claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory;
- claims that arose before this agreement or any prior agreement (including, but not limited to, claims relating to advertising);
- claims that are currently the subject of purported class action litigation in which you are not a member of a certified class; and
The only disputes that are not covered by this Section are the following:
- a claim to enforce or protect, or concerning the validity of, any of your or MAPEI’s (or any of MAPEI’s licensors’) intellectual property rights;
- a claim related to, or arising from, allegations of theft, piracy, or unauthorized use of intellectual property; and
- in addition, nothing in this Section shall prevent either party from initiating a small claims court action.
A. Informal Negotiations/Notice of Dispute. You and MAPEI agree to first attempt to negotiate any Dispute informally for at least 30 days before initiating arbitration. Such informal negotiations commence upon receipt of written notice from one person to the other (“Notice of Dispute”). Notices of Dispute must: (a) include the full name and contact information of the complaining party; (b) describe the nature and basis of the claim or dispute; and (c) set forth the specific relief sought (“Demand”). MAPEI will send its Notice of Dispute to your billing address (if you provided it to us) or to the email address you provided to us. You will send your Notice of Dispute to:
Legal Affairs, c/o MAPEI Corporation, 1144 E. Newport Center Drive, Deerfield Beach, Florida 33442; Attention: Legal Department.
B. Binding Arbitration. If you and MAPEI are unable to resolve a Dispute through informal negotiations within 30 days after receipt of the Notice of Dispute, either you or MAPEI may elect to have the Dispute finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party shall be final and binding on the other. YOU UNDERSTAND THAT BY THIS PROVISION, YOU AND MAPEI ARE FOREGOING THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules and, where appropriate, its Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Rules and, where appropriate, limited by the AAA Consumer Rules. If such costs are determined by the arbitrator to be excessive, or if you send MAPEI a notice to the Notice of Dispute address above indicating that you are unable to pay the fees required to initiate an arbitration, then MAPEI will promptly pay all arbitration fees and expenses. The arbitration may be conducted in person, through the submission of documents, by phone or online. The arbitrator will make a decision in writing, and shall provide a statement of reasons if requested by either party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. You and MAPEI may litigate in court to compel arbitration, to stay proceeding pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.
C. Restrictions. You and MAPEI agree that any arbitration shall be limited to the Dispute between MAPEI and you individually, regardless whether the relief sought is monetary or injunctive relief, and any relief awarded in arbitration shall be applicable only to you in your individual capacity. To the full extent permitted by law, (1) no arbitration shall be joined with any other; (2) no Dispute shall be arbitrated on a class basis or utilize class action procedures; and (3) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or on behalf of any person other than yourself. YOU AND MAPEI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING . Further, unless both you and an authorized representative of MAPEI agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this agreement to arbitrate shall be null and void.
D. Location. If you are a resident of the United States, arbitration will take place at any reasonable location convenient for you. For residents outside the United States, arbitration shall be initiated in the County of Broward , State of Florida, United States of America, and you and MAPEI agree to submit to the personal jurisdiction of that court, in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.
E. Recovery and Attorneys’ Fees. If the arbitrator rules in your favor on the merits of any claim you bring against MAPEI and issues you an award that is greater in monetary value than MAPEI’s last written settlement offer made before written submissions are made to the arbitrator, then MAPEI will:
- Pay you 150% of your arbitration award, up to $5,000 over and above your arbitration award; and
- Reimburse all of the filing, administration, and arbitrator fees that you paid to the AAA. Each party will be responsible for its own attorneys’ fees and related expenses (including expert witness fees and costs), but the arbitrator will have authority to award attorneys’ fees and expenses if such an award is available under applicable law. MAPEI waives any right it may have to seek an award of attorneys’ fees and expenses in connection with any arbitration between us.
F. Limitation on Arbitrator’s Authority. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim.
G. Changes to This Provision. MAPEI will not enforce material changes to this agreement to arbitrate against account holders absent express agreement to the changed terms.
21. Applicable Law/Venue
22. Contact Information.
23. Notice to You
You provide your affirmative consent that we may notify you, at our discretion, by email, postal mail, postings within the Site, or other legally acceptable means.
24. Application Platform Terms
25. Notification of Copyright Infringement
DMCA. We respect the Intellectual Property Rights of others and we expect our users to do the same. We will respond to clear notices of copyright infringement consistent with the Digital Millennium Copyright Act (“DMCA”).
Take-Down Notice. If you believe that your work has been infringed in connection with the Site, please provide written notification via regular mail or via fax (not via email or phone) to our Copyright Agent (contact information below) that contains all of the following elements:
(a) A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest that is alleged to have been infringed;
(b) A description of the copyrighted work(s) infringed;
(c) A description of where the content that you claim is infringing is located on the Site;
(d) Information sufficient to permit us to contact you, such as your physical address, telephone number, and email address;
(e) A statement by you that you have a good faith belief that the use of the content identified in your notice in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
(f) A statement by you that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on the copyright owner’s behalf.
Before you file the notification, please carefully consider whether or not the use of copyrighted material at issue is protected by the “fair use” doctrine, as you could be liable for costs and attorneys’ fees should you file a takedown notice where there is no infringing use. If you are unsure whether a use of your copyrighted material constitutes infringement, please contact an attorney.
Counter-Notice. If you believe we disabled or removed access to your content as a result of an improper copyright infringement notice, please provide, pursuant to the DMCA, written notification via regular mail or via fax (not via email or phone) to our Copyright Agent (contact information below), which must contain all of the following elements:
(a) A physical or electronic signature of the subscriber;
(b) Identification of the content that was removed from the Site and the location of the Site on which the content appeared before it was removed;
(c) A statement under penalty of perjury that you have a good faith belief that the content was removed or disabled as a result of mistake or misidentification of the content to be removed or disabled;
(d) Information sufficient to permit us to contact you, such as your physical address, telephone number, and email address; and
(e) A statement that you consent to jurisdiction of the Federal District court for the district where you reside (or of New York County, New York if you reside outside of the United Sates) and that you will accept service of process from the person who provided notification under DMCA subsection (c)(1)(C) or an agent of the person.
Before you file a counter-notification, please carefully consider whether or not the use of the copyrighted material at issue is infringing, as you could be liable for costs and attorneys’ fees in the event that a court determines your counter-notification misrepresented that the content was removed by mistake. If you are unsure whether use of the content at issue constitutes infringement, please contact an attorney.
Copyright Agent. Our Copyright Agent for notice of claims of copyright infringement can be reached as follows:
Collen Intellectual Property Law, P.C.
THE HOLYOKE-MANHATTAN BUILDING
80 South Highland Avenue
Ossining, Westchester County, NY 10562 USA
Attn: Jess M. Collen, Esq.
By fax: (914) 941-6091
By telephone: (914) 941-5668
The Copyright Agent will not remove content from the Site in response to phone or email notifications regarding allegedly infringing content, since a valid DMCA notice must be signed, under penalty of perjury, by the copyright owner or by a person authorized to act on his or her behalf. Please submit the notifications by fax or ordinary mail only and as further described by this section. The Copyright Agent should be contacted only if you believe that your work has been used or copied in a way that constitutes copyright infringement and that the infringement is occurring on the Site. All other inquiries directed to the Copyright Agent will not be responded to.
26. How to Contact Us
c/o MAPEI Corporation
1144 E. Newport Center Drive
Deerfield Beach, Florida 33442
27. Entire Agreement
Last Revised: September 2016